Question 1

How does a tailor-made trip work?

Accepted Answer

Each journey is fully customized based on your preferences, travel style, and interests. The process begins with a personal consultation, which we prefer to conduct via video call, in order to better understand your needs and expectations. We then design a bespoke itinerary including accommodations, experiences, transfers, and services selected specifically for you.

Question 2

How far in advance should I book my trip?

Accepted Answer

We recommend booking as early as possible, especially for high season and luxury properties, ideally between 3 to 12 months in advance. However, we are also experienced in organizing last-minute tailor-made itineraries depending on availability.

Question 3

What is included in your travel planning service?

Accepted Answer

Our service includes full itinerary design, accommodation selection, private transfers, and curated experiences. We also guarantee the same vehicle and the same driver throughout the entire journey, ensuring continuity and a highly personalized service. In this way, the driver also acts as a personal assistant, providing support and assistance during the trip.

Question 4

Can the itinerary be modified once confirmed?

Accepted Answer

Yes, minor adjustments are possible depending on availability. We always do our best to accommodate changes, especially when requested in advance.

Question 5

Is it mandatory to book the entire package with you?

Accepted Answer

No, it is not mandatory to book a full package with us. While we always ensure a consistently high level of service across all our offerings, we are also available to assist with the arrangement of individual services if needed. We remain at your disposal to support you with any specific request.

Question 6

Do you provide assistance during the trip?

Accepted Answer

Yes, our driver is always fully at your disposal and ready to assist you throughout the journey. In addition, we provide an emergency contact number, and our team remains fully reachable at all times to ensure continuous support and peace of mind.

Question 7

What payment methods do you accept?

Accepted Answer

We accept bank transfers and other secure payment methods. A deposit is required at the time of confirmation, with the remaining balance due prior to departure.

Question 8

Do I need travel insurance?

Accepted Answer

Travel insurance is strongly recommended for all trips. It ensures protection in case of cancellations, medical emergencies, or unforeseen events, providing complete peace of mind.

Question 9

Do you organize trips for small groups?

Accepted Answer

Yes, we design tailor-made experiences for both individual travelers and private small groups, always ensuring a high level of personalization and attention to detail.

Question 10

Can you also arrange exclusive experiences and private tours?

Accepted Answer

Absolutely. We specialize in curated experiences such as private guided tours, gastronomic experiences, cultural activities, and exclusive access where available.

FAQ